COVERME. GEX

Manage who you have,
find who you need.

Nothing gets cancelled. The class runs and the member never knows there was a problem. Your own team is offered the work first, always. Only when your bench cannot take it does the request reach verified professionals nearby.
Personal trainer holding pads for a boxer during a coaching session
Your team, then your regulars and bank, then a live network of 25,000+ fitness professionals, not the fourteen numbers in a manager’s phone.
Personal trainer holding pads for a boxer during a coaching session
WHO IT’S FOR

Built for the people who run the floor.

For Operators

The right team member, in the right place, at the right time. When someone can’t make it, the class is covered and the member experience; protected.

For Instructors

your schedule and the cover near you in one app, accept in a tap, paid to terms.

For Everyone

You paid, you turned up and the class went ahead.
FEATURES

Everything included with CoverMe GEX.

Timetable integration.

Your timetable syncs with the app in real time, so every change updates automatically across every site.
Virgin Active class timetable and the Virgin Active app timetable screen on a phone
CoverMe Classes Covered chart starting to draw the class and session count for week 1

Analytics that know your team before you do.

Every request, pick-up and no-show builds a picture by instructor and by site. Spot flight risk early, see who carries the team, and let the data make the case at payroll and review time.

Cover matched in seconds, inside your rules.

The algorithm finds the right instructor: right format, right qualification, right site. Subs and swaps happen inside the rules you set, your team first then a wider network if you choose that.
CoverMe app card for a new Gymnastics Mentor cover job in Nottingham with Delete and Express Interest buttons
CoverMe app Messaging screen on a phone showing group chats for Personal Trainers, Yoga Team, Fitness Fusion Instructors and HYROX

Messaging, group or one-to-one.

Direct from operator to instructor, the way your team already messages. A notice to a group, or a thread that needs a reply, all in the app.

Compliance, verified by people.

Every qualification and insurance checked by our team, then tracked live. Not a folder of certificates, a live data room that tells you the moment something lapses.
CoverMe app Documents screen on a phone listing an instructor’s verified class qualifications
CoverMe app on a phone showing rewards and offers for instructors, including 20% off EMD UK Pro membership

Reward and recognition, built in.

Instructors earn points for every positive action, a thank-you for the hard work. Which can be spent on discounts from Nike, lululemon, adidas and many more.

Hours and reliability, on every profile.

Every class taught, covered or missed is tracked against the instructor. Run the report and check it against payroll in minutes, with no rekeying.
CoverMe instructor profile in the app showing where they teach, classes, certificates and travel radius
CoverMe venue app home screen on a phone showing the Recruit button and cover counts for Studio 6

Recruitment, from cover to permanent hire.

Use the network for a one-off gig or a permanent role. One push reaches verified candidates nearby; you shortlist and hire through your usual process.
Thirty minutes to show you where we save you money and where we grow your revenue.